Member Experience millennials New York Revenue 
Association Adviser
MARCH 17, 2014
New Orleans Saints. New York Giants. A new study from Iris Mobile and The Center for Media Research found that 75 percent of millennials (Gen Y) access the Internet via their phones. I checked in with two of my millennial colleagues to get their take. TiK ToK(Ke$ha). Rolling In The Deep (Adele).
Association Adviser
MARCH 19, 2013
Associations must adapt to shifting demographics, new communication platforms and changing member preferences. High performing associations anticipate member needs before the member has to ask. As technology becomes more pervasive, don’t forget the personal side of the member experience. Michelle Mason, ASQ.
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