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3 Reasons Why You Should Be Marketing to Your Existing Customers

Higher Logic

However, marketing doesn’t end when the ink is dry on the contract. As made clear, many companies are leaving money on the table if they don't continue marketing to existing customers once they make an initial purchase. The problem is that not enough companies connect these top goals with customer marketing. That being said….

Marketing 195
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Who Should Own Your Online Community?

Higher Logic

Marketing is the most common owner of online communities, according to the 2017 Business Impact of Online Communities Study. Marketing owns 38 percent of online communities. Following marketing are corporate communications and operations/support, with 12 percent each. Who Usually Owns Online Communities?

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Membership 101: The Welcome Series

Spark Consulting

When last we left the Membership 101 series, you had just gotten a new member and were busy finding out why she joined so you could focus your marketing and communications efforts around those 2-3 things that matter most to her. What’s the main reason she joined? Now that she’s here, you need to welcome her. Ask about her.

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SaaS Customer Onboarding: A 3-Step Guide for Streamlined Success

Higher Logic

Imagine you’re the main point of contact or user of the software element your company has purchased. Customer onboarding usually crosses interdepartmental lines – your new customer could interact with anyone from sales, marketing, implementation, support, and success. Check out how Zenoss is doing this in a recent case study, below.

Software 159
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Association Brain Food Weekly: 1.10.20

Reid All About it

Mike Murray, Content Marketing Institute ). How to build a successful content marketing strategy from scratch. Per study, women don’t self-promote as much as men. Digital Marketing & Product Innovation Manager, and Danny Pace, Services Product Manager, Skyline Exhibits. Elise Dopson, Databox ).

LMS 243
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Association Brain Food Weekly: 3.14.16

Reid All About it

Location: Marketing General, Inc. Hear about proven strategies to recruit, retain, and engage young members, and case studies of what’s worked and what hasn’t. Presenter: Suzanne Carawan, Chief Marketing Officer, HighRoad Solution. Thu 3/17 at 12 p.m. (11:30 MGI), Alexandria, VA. Thu 3/17 at 1 p.m.

Raleigh 150
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How to Present a Business Case for a New LMS

WBT Systems

Did everyone understand the main points of your argument? If specific market segments are top of mind, use them as an example—for example, young professionals , members who don’t attend in-person events, or chapters. How will it help you respond to and get ahead of market needs and to take advantage of emerging opportunities?

LMS 166