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Identify Spots of Fear for a Better Member Experience

Smooth The Path

When might your members experience fear? The minutes before a training or certification course (the fear of not knowing enough already). Preparing to present a session (the fear of the presentation not being worthwhile). When they first join (the fear of making the wrong decision).

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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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5 Ways to Use Learning Management Software to Engage Members

NXUnite

To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously. Learning management software (LMS) emerges as a powerful tool that not only streamlines administrative tasks but also enhances member experiences through personalized learning opportunities.

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Opportunities for Association Certification

Smooth The Path

Some professionals feel the same way about certification exams. They wonder how valid the exam is if it: Opposes all of your real-world experience or, only covers material in the book or prep-course and experience is an actual detriment. Presents a perfect view of what should happen but, usually doesn’t happen.

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Association Brain Food Weekly: 7.30.21

Reid All About it

Ten Ways to Futureproof Your Membership , a new report from Sequence Consulting, is a refreshing wake-up call with practical new ideas for a time of reset member expectations. A powerful new approach to changing someone’s mind—useful for system implementation, process improvement, presenting a business case for technology, etc.

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Association Brain Food Weekly: 1.28.22

Reid All About it

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Presenter: Tony Rissley, Expo Auctions.

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Association Brain Food Weekly: 5.7.21

Reid All About it

Amith Nagarajan writes at Sidecar about the potential for associations to issue accreditations and certifications on the blockchain. This approach would provide “immutable evidence” of the credential and eliminate the possibility of fraud and the need for manual processing. Intriguing. Association myths. More info/register.