Reid All About it

MARCH 19, 2021

Learn about the eight different culture markers we measure, what it looks like to break the data down by subgroups, how to spot the cultural patterns that get in the way of results, and our driver analysis tool where you can see what areas of the culture truly drive employee engagement. More info/register. Host: Propel. Fri 3/19 at 3:45 p.m.

LMS 370

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.orgSource

MAY 15, 2023

If these two drivers of engagement are a world apart, it will be challenging to deliver the seamless experience customers expect from their favorite brands. It’s no longer possible to depend on professional allegiance as a buffer for less-than-stellar service. We saw their loyalty as beyond commercial transactions.

Marketing 88

Marketing Team Social Media Communications 88

Smooth The Path

MARCH 3, 2020

It takes time to outline the key points, develop the sides, think of stories, mine my data, and write the script. My favorite speaking gift was a car service that picked me up limousine-style, with my last name on a placard, at the airport after a nine-hour flight. Construct an engaging talk. Handouts take time.

Conference 88

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Reid All About it

SEPTEMBER 4, 2020

In their second annual research report, Speak Up 2020: Redesigning Tech Conferences with Women in Mind , Ensono examines how unconscious bias in conference design affects the experience of women attendees and speakers, particularly women of color. . – How to Go Virtual (While Still Creating an Engaging Experience). More info/register.

Montana 322

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Reid All About it

FEBRUARY 5, 2021

They suggest seven strategies that will position your association to deliver value , and preserve and strengthen member and customer engagement and loyalty. Proven Content Strategies to Boost Online Audience Engagement. The ROI of Words: How to Write Website Copy That Will Drive Member Renewal and Recruitment. Quick hits.

San Diego 370

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MemberClicks

APRIL 16, 2024

A flexible membership agreement template can be customized for the specific needs of an organization and the services it provides members. Many businesses are based on individual sales or transactions where a product and service is involved. An item or service is delivered, paid for, and the sale concludes in a single event.

How To 52

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Reid All About it

SEPTEMBER 25, 2020

Sanders, CMP, CMM, Senior Director of Community Engagement, MPI. How to Go Virtual (While Still Creating an Engaging Experience). Learn how to take events online in a way that will deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Host: Cvent.

Case Study 285

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Membersuite

AUGUST 9, 2021

You’re probably already seeing how these societal, workplace and behavioral changes affect member engagement—sometimes for the better and sometimes for the worse. Missed the Post-Pandemic Membership Engagement in 2021 Panel? View Recording Member Engagement Challenges Are Offset By Opportunities.

Member Engagement 136

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Reid All About it

DECEMBER 17, 2021

SwissMiss found a quote that struck me: “Speak to your children as if they are the wisest, kindest, most beautiful and magical humans on earth, for what they believe is what they will become.” Is this the right engagement model for your customers and employees? Or is there a better way to engage in-person and online audiences?

Proposal 195

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.orgSource

OCTOBER 24, 2023

Often, they reject the honest critic who speaks truth to power. Over time, they are unable to engage in honest dialogue; others learn not to confront them with reality.” Engage fully. Mirroring dialogue can seem like that annoying customer service tactic designed to calm unhappy campers. (“I Listen actively.

Leadership 88

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Elevating Engagement

APRIL 28, 2023

And we’re not alone—this enormous time pressure is changing the nature of engagement for all organizations and communities. It’s not that the younger generation doesn’t want to join associations or that members are slowly going to stop engaging. In fact, they need us to speak to their emotions.

Member Engagement 52

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Reid All About it

OCTOBER 27, 2023

In seven minutes, you can help our community learn about association industry trends in membership engagement and retention levels, digital transformation, the adoption of AI, generational priorities, and more. She also shares the story of another association that partnered with an outside expert to fill in a service (and revenue) gap.

LMS 256

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Associations Now

FEBRUARY 24, 2020

There’s actually a name for this kind of worker-focused engagement that’s gaining some momentum in the corporate world: employee advocacy. Employee advocacy is one of the best ways to increase a company’s audience engagement of content,” writes Adrian Fisher , founder and CEO of real estate tech firm PropertySimple, in a column for Forbes.

Social Media 124

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Associations Now

DECEMBER 17, 2019

” That’s because 2019 came and went in an instant, and the simple truth is that we all are time-strapped people, which is why I love writing the weekly Membership Hack column. Nothing speaks more to member value than showing a return on investment. Face-to-Face Engagement. Dollars-and-Cents Incentives.

Tips 98

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Associations Now

MARCH 26, 2019

Social media is becoming increasingly important for member service, but it highlights the many channels customers use for help. If your organization is attuned to a more hands-on customer service strategy, it can be a weird feeling to have to field a response in a Twitter comment or a comment thread on a blog post.

Strategy 102

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Nexus Marketing

NOVEMBER 3, 2023

When you write new content for your blog, take a look at the technical elements included in the drafts you receive from Nexus Marketing. This is why we provide suggested URLs in the content we write for your blog. Once your partnership is going strong, what additional steps can you take to maximize the SEO value for your website?

Tips 52

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Associations Now

JANUARY 31, 2020

It may look like your colleague is engaging with you and your coworkers, but in reality, it’s a hacker taking advantage of someone who’s already been exploited to score an even bigger kill. If you use a Microsoft-based cloud service, you’re going to want to keep an eye on this one. Conversation hijacking. OAuth-based phishing.

Tools 111

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Higher Logic

MARCH 16, 2016

Writing is like walking -- it’s so automatic that you don’t think about it. In 30 years of business writing, I’ve identified four pernicious habits that are common to most writers -- and annoying to most readers. Adopt these four writing rules: Cut the jargon. Speak directly to the reader. I know why you write jargon.

Press Release 120

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Associations Now

JANUARY 29, 2020

If you want your audience to see you as a valuable source of information, treat your content marketing like a media outlet , writes Ann Gynn on the Content Marketing Institute blog. Worried about writing your annual report? Now you’re speaking my language. Other Links of Note. The future of work.

America 95

America Content Report Marketing 95

Higher Logic

AUGUST 24, 2017

Are happy customers as engaged as they can get? Or is there any way to increase their engagement—by giving them more purpose and helping your organization create more value for all members? Basically, they are good examples of what an engaged customer and community member looks like. What Is a Co-Creator?

Content 168

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Aaron Wolowiec

MARCH 25, 2013

Crenshaw, southeast zone adviser of the Michigan District of Key Club International, to present two breakout sessions on public speaking and confidence building at the organization’s 2012 Fall Rally in Wayland. If you’re not familiar, Key Club International is the oldest and largest service program for high school students.

Michigan 100

Michigan Content Leadership Products 100

Ungrated

MARCH 25, 2020

are ordering that nonessential services cease until further notice to try to curb the spread of COVID-19. Thompson urges homeowners to speak up and tell the association’s board and management team if they do not feel comfortable continuing projects in their units during the outbreak. Many local and state governments across the U.S.

Project 75

Project San Diego FAQ Sample 75

Reid All About it

MAY 1, 2020

The weekly list of free educational events and resources for the association community… For the last six weeks, virtual events have been the focus of my reading and writing time—which is why you’ve seen the topic popping up so frequently here and on my Twitter stream too. Engaging virtual attendees. Virtual presenters.

North Carolina 273

North Carolina Revenue Strategy Education 273

Spark Consulting

NOVEMBER 20, 2017

You should to create LTV member segments just as you would for the other types of member engagement we’ve discussed throughout the Membership 101 series. I hope it strikes you as absurd to ignore something like board service in calculating LTV. What I can tell you, though, is that you do need to think about it.

Recruiting 150

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Spark Consulting

APRIL 5, 2016

In other words, leading engagement from the outside-in (yes, as in the white paper I co-authored last spring with Anna Caraveli). Get outside-the-office experiences (leadership, writing, public speaking) to enhance their long-term career prospects. Your members might want to: Find a first job. Get a promotion.

Review 150

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Higher Logic

FEBRUARY 3, 2016

No matter what the exact title is or what department the position is in, these core backgrounds will serve you well: Communications or English: no matter the specifics of the role, being able to write coherently and effectively is an absolute must. Is your community engagement on the right track, or do you need to tweak things?

Social Media 120

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Socious

JANUARY 16, 2017

For brands, how customers feel often corresponds strongly with engagement. Highly engaged customers tend to feel positively about a brand, while disengaged customers are less satisfied. Flatter customers by asking them to write blog posts or give their opinion on recent community topics. Instead, we’re driven by how we feel.

Content 100

Content Library Newsletter Social Media 100

Higher Logic

OCTOBER 18, 2016

Disqus, a comment hosting service, conducted a study a few years ago about pseudonyms. On their service, they allow people to post under their own name or under a pseudonym -- whichever they prefer. Con : But there is one enormous con to using your real name, and it can have real, negative influences on member engagement.

Review 120

Review Products Member Engagement 120

EventMobi: Association Events

JUNE 2, 2023

Speak with attendees. No writing information down required! Use gamification to drive traffic. Create a gamified scavenger hunt that drives your attendees to every booth—upping their placement on the event leaderboard, and maybe even winning them a prize. This is the chance for your exhibitor to make a connection! Scan the badge.

How To 227

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WBT Systems

SEPTEMBER 5, 2017

Any regular podcast listener will speak fondly of their podcast habit. Vincent Racaniello, who hosts podcasts for the American Society for Microbiology said listeners write to him all the time saying , “Your show has made me want to be a microbiologist. Why podcasts belong in your online learning strategy. Habit-forming.

Content 150

Content Education Products millennials 150

Beth Kanter

JANUARY 2, 2023

I use the themes to guide my professional work and writing. Write A FutureMe Email : I use a site called “ FutureMe ” to write an email to myself post-dated a year from now, a practice I’ve been doing for a few years now. Writing : I’ve been writing Beth’s blog since 2004.

San Jose 50

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Achieve

MAY 11, 2022

with these five tips for writing better role descriptions: . improve your volunteer engagement approach. improve your volunteer engagement approach. The number one rule of writing an effective volunteer role description is ensuring the description is specific and thorough. Level up your volunteer recruitment tactics.

FAQ 59

FAQ Tips Certificate Recruiting 59

ISAE

OCTOBER 31, 2023

With all your organization has to do on a daily basis, member engagement activities can unintentionally fall by the wayside. Internal organizational communication is vital for multiple reasons, especially in organizations like yours that thrive off of member engagement. Why is communicating with members important?

Communications 52

Communications Leadership Software Recruiting 52

Aaron Wolowiec

FEBRUARY 24, 2015

I didn’t want marketing speak, but instead the pros and cons of dining experiences. According to “3 Keys to More Referrals: Leverage Your Member Love,” engaging happy members can be a powerful member recruitment tool. Make a list, and then figure out the appropriate messaging based on the method of engagement.

Survey 100

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Leading Learning

JUNE 17, 2021

It’s helpful to have an understanding of e-learning course creation, from coordinating subject matter experts (SMEs) and writing scripts to using rapid authoring tools, when creating a successful learning experience. Do you know how many of your members speak English as a second, third, or fourth language?

Course 52

Course United States Detroit Content 52

Disciple Media

MAY 24, 2023

But before you can engage in email marketing you need to have an email subscriber list. Why building an email list is crucial for your business The importance of having a large email list that represents an accurate survey of people interested in your product or service cannot be overstated. Who would take advantage of such services?

How To 36

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Reid All About it

JUNE 5, 2020

I find myself staring blankly at whatever I’m writing while my mind is far away. After “an intense two months of listening, researching, and writing about these new conditions” brought on by the pandemic, Billhighway shares their big picture thoughts and ideas about associations and their chapters. This tweet summed it up for me.

Innovation 273

Innovation Conference FAQ Industry 273