2002 Social Media System Virginia 
Beth Kanter
AUGUST 19, 2013
We were part of an email thread with a small group of individuals offered input on community management systems and facilitator recruiting resources. Highlights: April, 2002 Netpreneur AdMarketing discussion. Below are several takeaways and pointers from that conversation. Customer service is really important.
Membership Marketing
JANUARY 19, 2012
Philip Kotler, Marketing Management, Prentice Hall; 11 edition (May 2002). in Alexandria, Virginia. Renewal Systems. (14). Social Media. (5). Social Networking. (6). Value = Benefits / Costs = (Functional benefits + Emotional benefits) / (Monetary costs + Time costs + Energy costs + Psychic costs) 1.
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