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CXPA Elevates the Customer Experience with Community

Higher Logic

It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the member experience and offer a more cohesive space for learning and expanding the field. Added over 1,200 new members in the last six months.

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Solutions for Your Membership Conundrum

Association Adviser

These findings from Naylor’s annual association communication benchmarking study also revealed that “Difficulty Engaging Young Professionals ” (56 percent) is now the third most frequently cited challenge, up from No. Meanwhile, my colleague Holly Marsilio has more in today’s issue about using big data to keep members engaged and motivated.