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American Library Association Embraces GLBT Book Month

Associations Now

For the first time, the American Library Association is offering its main stage to GLBT Book Month, a long-running event that highlights the best in literature that reflects the gay, lesbian, bisexual, and transgender culture. It’s another example of how the organization has been at the forefront of gay rights issues over the years.

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Co-Creation: The Value is in the Process

Association Success

Co-creation is relatively ‘old hat’ to city planners, who have to consider the desires, hopes, values, and needs of a community, and understand the positive or negative effect the built environment could have on residents before finalizing a plan. Like a lot of cities, 2009 was a tough year for Philly.

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Executive Connections: Train, Learn, Survive.

Executive Connections

I attended the Software Information Industry Association (SIIA) Information Industry Summit (IIS) in New York City last week, and I was encouraged by the positive attitudes expressed by leaders in the content industry. For example, read about How to Organize Your Work Email or Strategies for Customer Service.