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How to Give Your Customer Success Team Superpowers

Higher Logic

Is your customer success team burnt out? With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time. A community turns your average customer success team into a regular band of superheroes. How about stressed? X-Ray Vision.

Team 174
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Listen Up: A New, National RFP Offers Nonprofits and Funders Tools to Survey Clients

Beth Kanter

In 2016, 46 organizations across the 50 United States, from Hawaii to Massachusetts, received L4G grants to use that survey instrument to collect feedback from the people they serve. Proposals from funder-nominated nonprofits will be accepted until Friday, May 26, 2017 at 11:59pm Pacific Time.

Survey 28