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How to Give Your Customer Success Team Superpowers

Higher Logic

Is your customer success team burnt out? With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time. A community turns your average customer success team into a regular band of superheroes. How about stressed? X-Ray Vision.

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Bar Association Providing Support for Maui Wildfire Victims

Associations Now

The American Bar Association has mobilized a legal support team in response to recent devastating wildfires in Hawaii, part of a long-running disaster-response program that’s become increasingly busy. That’s a lot to ask of what used to be a team of five or six people to manage all those as volunteers on top of our day jobs.

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Top Tips and Tricks From 2019 Membership Hacks

Associations Now

Engagement can be complicated, but many associations keep it simple by facilitating in-person encounters that help members connect in small team experiences. And at NIGP, the Institute for Public Procurement, virtual chapters help members with similar interests from as far away as Hawaii and Alaska to network across the miles.

Tips 98
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West Coast Credit Union Groups See Strength in Numbers

Associations Now

After collaborating on a networking event, credit union associations in the Pacific Northwest realized there was growth opportunity in teaming up with their counterparts in Idaho. So far, so good. A pair of West Coast-based credit union organizations have decided that two are better than one. Sharing makes a lot of sense.”.

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West Coast Credit Union Groups See Strength in Numbers

Associations Now

After collaborating on a networking event, credit union associations in the Pacific Northwest realized there was growth opportunity in teaming up with their counterparts in Idaho. So far, so good. A pair of West Coast-based credit union organizations have decided that two are better than one. Sharing makes a lot of sense.”.

Idaho 40
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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Or, if competition is a factor, you could group members from non-competing markets into circles, for example, one member each from Oregon, Utah, Iowa, Texas, Ohio, Georgia, Maine, and Hawaii. They also share plans with their supervisor and report back in a “lunch and learn” with the rest of their team.

Hawaii 52
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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Or, if competition is a factor, you could group members from non-competing markets into circles, for example, one member each from Oregon, Utah, Iowa, Texas, Ohio, Georgia, Maine, and Hawaii. They also share plans with their supervisor and report back in a “lunch and learn” with the rest of their team.

Hawaii 40