article thumbnail

How to Give Your Customer Success Team Superpowers

Higher Logic

Is your customer success team burnt out? With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time. A community turns your average customer success team into a regular band of superheroes. How about stressed? X-Ray Vision.

Team 174
article thumbnail

Bar Association Providing Support for Maui Wildfire Victims

Associations Now

The American Bar Association has mobilized a legal support team in response to recent devastating wildfires in Hawaii, part of a long-running disaster-response program that’s become increasingly busy. That’s a lot to ask of what used to be a team of five or six people to manage all those as volunteers on top of our day jobs.

Hawaii 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

West Coast Credit Union Groups See Strength in Numbers

Associations Now

After collaborating on a networking event, credit union associations in the Pacific Northwest realized there was growth opportunity in teaming up with their counterparts in Idaho. Leadership from both associations discussed the necessary changes before writing up the agreement to cooperate on a joint event. So far, so good.

Idaho 40
article thumbnail

West Coast Credit Union Groups See Strength in Numbers

Associations Now

After collaborating on a networking event, credit union associations in the Pacific Northwest realized there was growth opportunity in teaming up with their counterparts in Idaho. Leadership from both associations discussed the necessary changes before writing up the agreement to cooperate on a joint event. So far, so good.

Idaho 40
article thumbnail

Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Look at your online learning content, webinars, conference recordings, leadership training content (both association and chapter), lobbying day materials, and anything else that’s educational in nature. They also share plans with their supervisor and report back in a “lunch and learn” with the rest of their team.

Hawaii 52
article thumbnail

Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Look at your online learning content, webinars, conference recordings, leadership training content (both association and chapter), lobbying day materials, and anything else that’s educational in nature. They also share plans with their supervisor and report back in a “lunch and learn” with the rest of their team.

Hawaii 40
article thumbnail

NASBP’s Legislative Efforts ‘Bond’ Education With Action to Influence Policy

Association Adviser

I support our government relations team, Larry LeClair, our director of government relations, and Shannon Crawford, our assistant director of government relations, and the direction established by our Government Relations Committee. Association Adviser: Tell us about your role with NASBP. One of them is in advocacy.