.orgSource
OCTOBER 1, 2023
Here are a few examples of how live chat supports more positive member experiences. Members with technical questions can get documented responses quickly. Last week I mentioned Rose, the Las Vegas Cosmopolitan Hotel’s digital concierge. This is especially helpful when the instructions are complicated.
Reid All About it
JANUARY 8, 2021
Such a large and visible occasion provided the opportunity to showcase the close co-operation between the client (EAIE) and the hosting venue (Messukeskus Helsinki) to build a sustainable event and provide an example that inspires the meeting industry to be more sustainable. More info/register (fee for MPI non-members). 1 CMP credit.
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Reid All About it
JANUARY 15, 2021
Hear an explanation of the PRC’s ten-year review, what the PRC’s final order means, how nonprofits can prepare for the storm, and what the industry is doing to fight back. ExpoChat is a Twitter-based conversation on topics related to the trade show industry. The impact of these rules on nonprofits may be disastrous. More info/register.
Association Adviser
JULY 11, 2017
Associations see this today with for-profit competitors entering the marketplace and providing your members with free education, multimillion-dollar trade shows, guaranteed ROI, and subscription-based media communicating with your industry. Is it your event experience reaching key decision makers in your industry?
Reid All About it
NOVEMBER 4, 2016
There are plenty of “the sky is falling” naysayers talking about the association industry, but for some future-focused folks hope springs eternal. Host: Smart Meetings and Top Golf Las Vegas. Learn how to achieve digital maturity to improve organizational value and enhance member experience and satisfaction.
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