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Association Brain Food Weekly: 5.14.21

Reid All About it

Some of the highlighted trends are alarming: leaders are out of touch with employees and need a wake-up call, high productivity is masking an exhausted workforce, Gen Z is at risk and will need to be re-energized, and shrinking networks are endangering innovation. I’ll be happy to feature it as long as it’s not too product centric.

St. Louis 341
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15 highlights from Xperience 2022

Nimble AMS

Xperience 2022, a virtual event spanning March 21-23, showcased special guests, key industry trends, inspiring stories, networking opportunities, and the latest in product innovation. Nimble AMS featured 15 breakout sessions at Xperience, in addition to multiple demo opportunities and a product roadmap presentation. .

Software 125
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Association Brain Food: 5.5.23

Reid All About it

I’m happy to feature it as long as it’s not too product-centric. Our topic this month is association engagement with Amanda Lea Kaiser, author of Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community. More info/register. Fri 5/5 at 4 p.m. CMP credit. More info/register. Host: MPI Wed 5/9 at 11 a.m.

Chicago 205
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Association Brain Food Weekly: 10.13.17

Reid All About it

One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and member experience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Exciting times!

DC 150
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Association Brain Food Weekly: 2.11.22

Reid All About it

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. Strategy development and facilitation are not the same thing. Quick hits.

Content 39
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Association Brain Food: 1.13.23

Reid All About it

They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. I’m happy to feature it as long as it’s not too product-centric. Your Association’s Advocacy Tech Stack: Apps and Strategy for 2023. Want to indulge? CAE credit. 1 CAE credit.

Revenue 39
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Differentiating Between Member Feedback and Member Criticism

Smooth The Path

Member feedback helps the new change or product reach its fullest potential. At first, feedback may sound like criticism and criticism may seem like feedback but they are worlds apart. Feedback will help you work the kinks out of the offering. Feedback helps you iterate to make improvements.