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How to Reset Your Board Diversity Efforts

Associations Now

Hope isn’t a strategy, as they say, but it can sometimes seem that way when it comes to board diversity. Beyond being more mindful in the recruitment process, the report also recommends taking a look at board practices that can stand in the way of progress: “Are your terms too long?

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What is Customer Experience (CX)? Crash Course

Fonteva

CX is a relatively new field of business strategies that all types of organizations can use to ensure their customers, clients, or members have their voices heard and problems addressed. Understanding the CX Process Ways to Manage and Improve Your CX Applying CX Principles to Memberships. But what is CX ? What is CX?

Course 52
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Association Brain Food: 6.24.22

Reid All About it

Member recruitment. GrowthZone put together a PDF for you to adapt or use in your member recruitment campaigns. They describe the steps to take in the planning process, for example, identifying your goals and defining your audience, and suggest other issues to consider before you dive in. Quick hits. Tessa Davis ). 1 CMP credit.

Video 39