Ungrated

NOVEMBER 18, 2022

The Foundation for Community Association Research has released a new interactive webpage for residents, housing stakeholders, and researchers to examine and compare community association governance, management, amenities, and overall satisfaction across the U.S. >>Visit the 2022 Homeowner Satisfaction Survey dashboard to learn more.

Technology 73

Technology Survey Cost Report 73

Association Freak

MARCH 1, 2024

This immediacy and convenience are crucial in satisfying the modern member’s expectations for quick and accessible support, thereby boosting member satisfaction and loyalty. The chatbot managed to reduce incoming member service calls by 30%, significantly improving response times and member satisfaction.

Association Management 72

Association Management Analysis Member Engagement Strategy 72

Higher Logic

NOVEMBER 6, 2018

Daylight Saving Time has been linked to increased rates of depression and Seasonal Affective Disorder (SAD), making this an even greater time of the year to consider the mental benefits of volunteering. Decrease loneliness and social isolation rates in older adults. Loneliness? Thus, strengthening your overall community.

Wisconsin 415

Wisconsin Sample Library Report 415

EventMobi: Association Events

SEPTEMBER 21, 2023

If a significant portion of your members renew each year, then you have solid member retention rates. How to Increase Membership Retention According to the 2022 Membership Marketing Benchmark Report , the median membership renewal rate currently sits at around 84%. Want to increase member engagement, retention, and satisfaction?

Strategy 130

Strategy Software Social Media Discount 130

Association Freak

MARCH 2, 2024

REBOUND IN MEMBER GROWTH After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016. Notably, the median renewal rate is steady at 81%, with first-year renewals at 63%, indicating that new member acquisition is a critical driver of this resurgence.

FAQ 72

FAQ Revenue Innovation Member Experience 72

Association Freak

MARCH 1, 2024

Rebound in Member Growth After a decline in 2021 and 2022, associations are witnessing a significant rebound, with member growth rates reaching their highest since 2016. Notably, the median renewal rate is steady at 81%, with first-year renewals at 63%, indicating that new member acquisition is a critical driver of this resurgence.

Revenue 72

Revenue FAQ Innovation Member Experience 72

Higher Logic

NOVEMBER 2, 2017

While the engagement details are helpful for determining how active your customers are, you can also use the number of customers in your community to calculate more direct retention metrics like growth and churn rate. What can you add to the community to make it more valuable and increase customer satisfaction with your products?

Content 229

Content Products Report Software 229

Ungrated

JULY 7, 2022

Maintenance-free, safety, and cleanliness are top features that make community associations a popular housing choice and lifestyle for millions of Americans, according to results from the 2022 Homeowner Satisfaction Survey. The biennial Homeowner Satisfaction Survey is the only public opinion report of its kind.

Survey 78

Survey North Carolina Illinois New York 78

Higher Logic

MAY 11, 2020

With 92% of users rating four or five stars, Higher Logic Online Community has the largest market presence and highest customer satisfaction rating among products in Online Community Management.

Review 287

Review Blended Learning Software Products 287

Association Freak

APRIL 10, 2024

Organizations can uncover hidden gems by analyzing data on member activity and its correlation with renewal rates. Organizations can uncover hidden gems by examining the frequency of member activities and their correlation with renewal rates. This audit analyzes member activity data and its correlation with renewal rates.

Member Engagement 72

Member Engagement How To Discount Survey 72

Higher Logic

JANUARY 3, 2020

When executed with proper planning and resources, a customer community can have a tangible impact on key business performance indicators, including ticket deflection, revenue generation, and customer satisfaction. greater annual increase in customer satisfaction rates. Grow customer retention rates by 15% year-over-year.

eBook 194

eBook Products Tips Tools 194

Velvet Chainsaw

FEBRUARY 22, 2024

What happens in those rooms will make or break their overall satisfaction and future decisions to attend. Offer speakers with the highest ratings a slot for next year and offer additional coaching to those that need to improve. This model can be very risky. Then share their results with each one of them.

Committee 65

Committee Education Tips Recruiting 65

GrowthZone

NOVEMBER 29, 2022

Employees who receive recognition for their talents and skills generally have higher levels of job satisfaction, are more likely to be motivated, and exhibit better retention rates. . >> But turnover is preventable—or at least manageable. Start with these ideas: A sincere “thank you” goes a long way.

Cost 78

Cost Recruiting Recruitment Products 78

Associations Now

JULY 3, 2023

Associations often use surveys to measure member satisfaction and determine their needs so that they can improve products and other offerings. Translation can help increase your response rate and accuracy of the data,” Richeimer said. One expert shared how groups can develop effective nonmember surveys.

Survey 98

Survey Committee Maine Tips 98

Association Analytics

MARCH 13, 2024

Since his activity is newer and more consistent, his engagement score is rated higher than Lynne’s. For example, let’s say your organization wants to focus on unengaged members to improve overall membership satisfaction. Whereas Jay renewed his annual membership on time, and purchased the same products within the last 2 years.

Review 169

Review Member Engagement Process Examples 169

WBT Systems

DECEMBER 12, 2017

According to the 2014 Employee Job Satisfaction and Engagement survey of the Society for Human Resource Management, 40 percent of employees rated job-specific training as “very important” to their satisfaction, and 36 percent rated professional development the same way.

How To 229

How To millennials Handbook Survey 229

Ungrated

APRIL 5, 2023

A 100% collection rate is not a realistic expectation, he says, but it pays to do the best you can under the circumstances, and never assume anything. >> View more Homeowners Satisfaction Survey results. >> View more Homeowners Satisfaction Survey results.

Survey 93

Survey Review Process Strategy 93

Nimble AMS

MAY 17, 2019

Last year, 1,400 association and nonprofit professionals attended and reported a satisfaction level of 96%. Last year, 1,400 association and nonprofit professionals attended and reported a satisfaction level of 96 percent. Don’t miss out – the early bird rate of $799 ends on July 26! Xperience 2019 Registration is Now Open!

Florida 68

Florida Innovation Products Report 68

Association Analytics

FEBRUARY 20, 2024

Target new audiences – We focus on member experience, satisfaction, and retention, but what about the more tangential groups we touch as an organization? The key is being deliberate about the types of prospects you’re trying to reach and processes you’re using to try to convert them into new members.

Strategy 169

Strategy Social Media Discount Newsletter 169

MemberClicks

NOVEMBER 14, 2023

Whether you’re looking to deepen engagement or boost your retention rates, the journey to a more connected and dedicated membership begins here. Is your membership churn rate creeping up? Here’s how you do it: Your Membership Churn Rate = (Members who didn’t renew / Total members at the start) × 100.

Newsletter 59

Newsletter Strategy Social Media Survey 59

Higher Logic

JUNE 6, 2017

Online communities are now better known for their ability to improve member engagement, satisfaction, and retention than they were even a few years ago. Top platforms design those features to work together in order to increase member engagement, improve retention rates and add value for users. Online mentoring program tools.

Software 201

Software Member Engagement Tools Resources 201

Portage Group

NOVEMBER 10, 2015

Over the past decade, we have compiled data on member needs and satisfaction hundreds of associations.* In each of these studies, we benchmarked member satisfaction and needs across a number of key indicators. So, why are satisfaction levels for Canadian associations so, well.average?

Course 100

Course Communications Organization 100

Ungrated

AUGUST 19, 2020

For the eighth time in 15 years, residents in homeowners association, condominiums, and housing cooperatives say they’re overwhelmingly satisfied with their communities, according to results from the 2020 Homeowner Satisfaction Survey conducted by the Foundation for Community Association Research.

Survey 96

Survey Project Report 96

Associations Now

JUNE 13, 2019

A new report from the fundraising platform Classy finds that nonprofit employee satisfaction rates top 80 percent, but closer alignment between employees and leadership could make things even better. Satisfaction among nonprofit employees also correlates to their willingness to give back.

Report 92

Report Boston Cost Social Media 92

.orgSource

APRIL 25, 2023

The Bureau of Labor Statistics projects that the unemployment rate will remain low, at 3.9% Giving people the opportunity to move forward is a big plus for employee satisfaction.” According to a survey by LinkedIn, 61% of U.S. workers are considering leaving their jobs in 2023. Robert Half found that 46% of U.S.

Review 88

Review Recruiting Recruitment Project 88

Eric Lanke

SEPTEMBER 10, 2018

Furthermore, member satisfaction is high and our retention rate is near 100%. Honestly, all the other properties, from Mediterranean Avenue all the way around to Boardwalk, are members -- and most of them come to our Annual Conference and buy our real estate reports.

Recruiting 113

Recruiting Recruitment Strategy Washington 113

Nimble AMS

JULY 19, 2022

Decide if you plan on measuring employee engagement, satisfaction, motivation, or performance so you can have a clear indicator of success. Rather than fixing your survey to an annual occurrence, consider redefining your survey timetable so you can have a real-time understanding of staff satisfaction. What are your career goals?

Survey 120

Survey Tips Software Examples 120

MemberClicks

NOVEMBER 9, 2023

Rate your overall workshop satisfaction. Use a 1-10 rating or Likert scale–a rating scale used to measure opinions, attitudes, and behaviors, typically with 5 answer options such as Very Dissatisfied, Dissatisfied, Neutral, Satisfied, Very Satisfied. This measures participant satisfaction and organization affinity.

Survey 52

Survey Examples Software Analysis 52

Blue Sky eLearn

JULY 17, 2017

Sample measures: Customer satisfaction: reaction ratings, customer service calls, flagged issues, net promotor score. Utilization: desired targets are participating, course completion rates. Action: Define what a high-functioning learning portfolio looks like and measure your progress toward that target.

Sample 163

Sample Course LMS Revenue 163

Nimble AMS

MAY 25, 2022

When you offer relevant data about jobs within your industry, like average salary, length of the workweek, and level of job satisfaction, non-members will view you as an authority in the field. providing a non-member rate for professional development courses or conference events. Provide data about different industry positions.

Innovation 130

Innovation Technology How To Recruiting 130

MemberClicks

FEBRUARY 14, 2023

When it comes to KPIs for membership organizations, they could include things like membership referrals, member satisfaction, email open rates, membership growth and more. Membership retention rate: You spent all kinds of time and money acquiring members, so why not pay attention to the rate at which you retain members?

Organization 52

Organization How To Course Revenue 52

Higher Logic

DECEMBER 6, 2019

times greater annual increase in customer satisfaction rates. Grow customer retention rates by 15% year-over-year. According to Aberdeen Research , firms with online communities: Enjoy 5.4 Achieve 41% greater average customer profit margin. Improve (decrease) support costs by 32.9% year-over-year.

System 156

System Tips FAQ Project 156

MemberClicks

SEPTEMBER 21, 2022

In this guide to membership renewal, we will cover everything you need to know about why a high renewal rate is important and what you can do to keep your memberships going for years. . Retention rates, then, is the % of returning members VS the number of members who left your organization. The calculation for retention rate it: .

Process 52

Process Strategy Tips Discount 52

MemberClicks

APRIL 24, 2024

At the very least, conduct a member satisfaction survey. Track from sign up through a satisfaction survey following your event. Mimic the rates of successful organizations. It is as if not knowing what the members feel is better than taking action. Your current members can be a terrific source of information. Reach out to them.

Association Management 52

Association Management Tips Software Social Media 52

Aptify

MAY 21, 2019

Last year, some 1,400 association and nonprofit professionals attended and reported a satisfaction level of 96 percent. Last year, some 1,400 association and nonprofit professionals attended and reported a satisfaction level of 96 percent. Early bird registration for the annual Community Brands conference is now open! Save Your Spot.

Florida 56

Florida Conference Products Report 56

Wild Apricot

DECEMBER 21, 2017

Conversion Rates. For sales operations, these key metrics provide insight not only on how to improve win rates but also on how the entire process can still be optimized. Average Win Rate is the ratio of closed won deals over the total number of won and lost deals. Selection of Key Sales Metrics to Adopt. Sales Activities.

How To 362

How To Process Tools Team 362

MemberClicks

NOVEMBER 30, 2023

It’s about more than just planning events or sending newsletters; it’s about making every resource count for the success and satisfaction of your members. By effectively addressing their needs and providing meaningful benefits, you increase member satisfaction and loyalty, leading to higher retention rates.

Association Management 52

Association Management Tools Tips Software 52