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Association Hunger Games: Victory or Defeat?

Association Adviser

Consider the most common pitfalls associations face implementing strategy. According to a 2005 Harvard Business Review article, “Companies typically realize only about 60 percent of their strategy’s potential value because of defects and breakdowns in planning and execution.”. So, how does this translate to your organization?

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Customer Journey Mapping 101: The What, Why, and How

Higher Logic

Delivering a consistent, low-effort customer experience from end to end has huge business benefits, but requires a fundamental organizational commitment that must cut across departments and teams. This difference is called the “perception gap,” and we haven’t evolved much since 2005. Results So Far. Additional resources.

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Steve Jobs and the Focus of the CEO

Jamie Notter

The product starts valuing the great salesmen, because they’re the ones who can move the needle on revenues, not the product engineers and designers. The phrase that jumps out at me is “they’re the ones who can move the needle on revenues.” There’s nothing wrong with moving the needle on revenues of course.

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