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2018 eLearning Predictions: Updated Hype Curve

Forj

We use our knowledge of practical use cases to put the media and marketing hype in perspective. Innovation Trigger. The concept of distributed ledgers has usefulness outside of its thriving use in financial transactions and currency speculation, and it is actively triggering innovation in healthcare IT.

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Protech Associates Creates “Tier 1 Support on Steroids”

Higher Logic

In early 2015, Protech Associates Director of Customer Care Matt Bruffey recognized the need to improve the customer support experience. Bruffey launched the Protech Users Group (PUG) in July of 2015. Bruffey plans to continue innovating with the PUG. Based in Columbia, Maryland, Protech Associates, Inc. Launching the Community.

Library 180
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A Kick-Ass Community Manager Q&A

Higher Logic

He asked our five innovative community managers some tough questions, and they provided real answers. James Baumann , Director of Communications & Marketing, The Association of College & University Housing Officers - International (ACUHO). But members are all busy with their days, which are more like a public library.