A New Power Couple—Humans Plus Bots Deliver Member Delight
.orgSource
OCTOBER 1, 2023
Drift Research Report) 79% of consumers prefer live chat for quick communication. By answering the most predictable questions, chatbots free humans for more important communications. Last week I mentioned Rose, the Las Vegas Cosmopolitan Hotel’s digital concierge. I frequently write about Association 4.0
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