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911 Outages Show Need for System Upgrades, Group Says

Associations Now

Accessibility Challenge The failure of many 911 systems to stay up to date has also created an accessibility problem: Many such systems are difficult for functionally deaf Americans to use, Mother Jones recently reported. Separately, ongoing technical problems in Dallas are said to have led directly to a tragedy.

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Association Brain Food: 5.12.23

Reid All About it

WBT Systems describes how for-profit learning platforms, like the MOOCs Coursera and EdX, make their money. If you’re selecting any type of technology that relies on integration, you must read this non-technical guide on API for association leaders. Learning business. Demystifying API. State of the association industry.

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Association Brain Food Weekly: 7.31.20

Reid All About it

Survey participants will receive the study’s final report. If your members have to acquire new knowledge and skills to thrive in this new pandemic environment, WBT Systems suggests offering this type of certificate (and digital badge) program. Key Insights From The 12th Annual Membership Marketing Benchmark Report. 1 CAE credit.

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Association Brain Food Weekly: 9.25.20

Reid All About it

WBT Systems explains how to help your virtual conference attendees continue their learning and networking experience. How to Scope and Implement Virtual Event Technology. Virtual event technology is key for pulling off a virtual event, but implementing new tech is never easy. Host: Unleashed Technologies. 1 CMP credit.

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Blockbuster’s Failure: Not Necessarily a Show-Stopper for Rentals

Associations Now

While it experienced huge growth in the 1980s and 1990s, frustrations with some of its practices—most notably its late-fee system, which Blockbuster ended in 2005 —left a sour taste with many consumers. And changes in technology quickly left the brand behind. That said, a good chunk of that growth came from video on demand.).

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CMI's Association Management Blog: Customer Service Matters

Observations on Association Management

Both calls from my office to AT&T that day were unsatisfactory; the customer service representatives could not find any records; I was told the "system is down" and they could find nothing. But the "systems" would not allow her to find anything of use, either. technology solutions. (2). No, I was told, we cannot.