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Exemplary service: CAI recognizes industry professionals and homeowner leaders

Ungrated

CAI celebrated the achievements of volunteers at the 2021 CAI Annual Conference and Exposition: Community NOW, in Las Vegas. 20 in Las Vegas in conjunction with the 2021 CAI Annual Conference and Exposition: Community NOW. From left to right: Jessica Towles, CMCA, AMS, PCAM, CAI president-elect; Ursula K. Burgess, Esq.,

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A recipe for volunteer success: How to recruit, educate, and retain

Ungrated

Having an orientation or onboarding program for volunteers is crucial and includes going over governing documents and fiduciary responsibilities. Documents tell the story. Warren Geller, president of the board of directors for Sun City Aliante, a 55-and-older community with 2,000 units in North Las Vegas, Nev.,

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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Members with technical questions can get documented responses quickly. Last week I mentioned Rose, the Las Vegas Cosmopolitan Hotel’s digital concierge. Pairing the old-fashioned idea of talking with your customers with the next-generation concept of turning machines into marketers is the essence of that leadership style.

Las Vegas 100
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Association Brain Food Weekly: 7.21.17

Reid All About it

Presenter: Patti Shock, academic consultant, The International School of Hospitality, and professor emeritus, University of Nevada, Las Vegas. Effective boards have a clear definition of strategy, as well as defined expectations of leadership roles, resources, and finances. More info/register. Host: Meetings Today.

Las Vegas 231
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Association Brain Food Weekly: 2.19.21

Reid All About it

Learn how to develop leadership qualities, delegate effectively, choose inspirational and engaging tasks for yourself and others, use wisdom and understanding to lead others, identify the roles of your team, and trust others and earn their trust. Host/Presenter: Cynthia D’Amour, MBA, Leadership Strategist, People Power Unlimited.

Revenue 322
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Social Media Roundup: How the GSA Plans to Renew Trust

Associations Now

washingtonpost sits down with GSA Administrator @DanGSA for a discussion on #leadership [link] #innovategov. Bouncing back from a scandal: A 2010 Las Vegas conference put the spotlight on conference spending by federal agencies generally (and the GSA in particular), and led to big restrictions on conference and travel budgets.

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Move Membership from a Transaction to an Experience

The Membership Blog

Webinar Series (you can more information on those at my website , www.baileadership.com ) while I was at a trade show in Las Vegas recently. If all we offer are publications, documents, online programs, websites, discount programs, and “networking,” someone is going to come along and offer them cheaper, faster, and more accurately.