Associations Now
SEPTEMBER 11, 2018
When your members ask questions via social media, do you respond? Your member services team might be good at picking up the phone or replying to a member’s email with 24 hours, but when was the last time you checked your direct messages on social media? It might be hard to keep up. Gather the Team. How would you use it?
Reid All About it
APRIL 26, 2024
The survey’s FAQ offers more information. I feel bad for kids and young adults who never played outside unsupervised, socialized without distraction, entertained themselves or, as one commenter says, been “completely present.” Volunteers. They learned a sense of belonging is essential for retaining members. More info/register.
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Nimble AMS
JUNE 27, 2022
When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. According to the 2022 Community Brands Association Trends Study , Pros prioritize technology used to improve MX. Learn more. Member priorities are always shifting.
MemberClicks
APRIL 26, 2024
Use Social Media to Make Connections Social media remains a powerful tool in getting out your message and expanding your membership. Social media can be effective in promoting short-term promotions. Encourage members to share on social media and use it to promote events.
Blue Sky eLearn
MAY 16, 2019
Education Services and Technology Vendors. Sample eNewletters, email and social media campaigns, print collateral, member surveys, and anything else you have! A list of other key stakeholders, such as board liaisons, volunteer leaders, and subject matter experts. Other Documentation. Examples could include: Speaker Agreements.
Associations Now
NOVEMBER 29, 2018
“After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” said Chrissy Jones, AICPA’s lead manager of communications and member engagement.
GrowthZone
APRIL 3, 2020
Media Statements (video or text). The FAQ page should be easy to navigate and scan and finding the answer to a single question should be painless. Depending on the situation, various elements and links serve a valuable role: Links to your social media channels. Sharable Social Images. Links to press releases.
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