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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 2: Associations will warm-up.

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Trust, but verify: How to avoid buyer’s remorse with your association management software

Aptify

Here’s how to avoid regrets with your next AMS purchase. Also, be sure to check customer reviews and the AMS vendor’s references to confirm that clients are happy with the vendor’s overall responsiveness. Also, when you talk with vendor references and read reviews of the system, watch for mentions of surprise costs.

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How to enhance your association’s membership committee

Nimble AMS

A membership committee is a volunteer-based group of members , serving to improve the member experience at an association. Members who serve on the committee have a range of backgrounds and experiences making them fit for leadership. Establish your member expectations for both in-person and virtual meetings.

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Deliver better member experience using AI-based chatbots

Nimble AMS

Ready to take your member experience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Here’s more about chatbots, what they can do for your association, and how to start using them. Use chatbots! Explore Nimble AMS.

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How to take your association’s online advocacy efforts to next level

Nimble AMS

Member advocates are the backbone of your campaigns and the heart of your advocacy program. Read our blog to discover how to advance your advocacy program’s efforts and better engage your member advocates online. Advocates can return to your guidelines if they have any questions or encounter new situations.

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Membership Directory: Why Your Organization Needs One & How to Create One

EventMobi: Association Events

Depending on how your organization sets up membership, you can allow free access to your member directory or gate it behind a paywall (or a members-only portal). This will ultimately help their business grow and thrive, and improve their member experience. How Do I Create a Member Directory?

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