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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

What do you hope your members feel when they think about your organization? Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? All together, these factors define the value members (and potential members!)

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Three event survey strategies to gain actionable insights at your association

Nimble AMS

Gain actionable insights on the current status of your association’s events when you conduct routine surveys. With surveys, you’ll discover areas where your events are performing well and areas where you’ll need to improve. You’ll also learn how you can enhance the attendee and member experience.

Survey 140
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The ROI of Smarter AMS: The Member Experience

GrowthZone

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission. Help your members thrive, and they can help you.

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Embrace Personalization and Improve the Member Experience

Nimble AMS

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

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The top five Salesforce Clouds association professionals leverage at their organizations

Nimble AMS

In the Salesforce State of Marketing report, 84% of marketers surveyed said customer expectations were changing their digital strategies. . But how can your association adapt to changing member expectations? Five Salesforce Clouds to consider using at your organization. Sales Cloud. Service Cloud. Tableau Analytics.

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5 things associations do every day to deliver a stellar member experience

Aptify

In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the member experience.

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The Essential Workshop Feedback Survey Template (12+ Questions & Examples)

MemberClicks

Workshop feedback surveys are the best way to get objective, quantifiable feedback to create experiences that continue to draw members. We’ll cover everything you need to know to create a workshop feedback survey, analyze your data, and more. What should be included in a feedback survey for workshops?

Survey 52