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CXPA Elevates the Customer Experience with Community

Higher Logic

Community goals with discussions & resources. CXPA and Higher Logic launched the CXPA Community on May 13, 2014. A group of members beta-tested the community, and CXPA set to launch it alongside the annual conference, Insight Exchange, in May. Top 10 community blogs received almost 8,000 views to date.

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Top 10 Sustainable Event Trends for 2020

GlowGlobally

Aside from helping the planet, these trends will also improve attendee experiences, build stronger communities and generate significant cost-savings. Between now and 2020, organisations will make it a priority to more effectively communicate their sustainability strategies and progress. 6 – Standards & Certification.

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Got NDR (Non-Dues Revenue)?

Association Adviser

out of 5) among nearly two dozen member communication vehicles we examined in our annual Association Communications Benchmarking Report. No other member communication channel came close. According to Association Adviser’s annual Association Communications Benchmarking Report, only about half (53.4

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What the Doctor Ordered: Rest & Relaxation

Associations Now

A 2014 Aon Hewitt survey, [PDF] which is cited in the AARP article, found that 25 percent of employers are considering adding an international medical-tourism feature to their plan offerings, with cost savings being a major motivator. And as this chart shows , the cost difference can be significant, depending on the procedure.

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Smithsonian Dives Deeper Into Online Learning. What Now for Associations?

Associations Now

Second, associations may need to consider the pricing structure of their learning opportunities and events. And, unfortunately, that’s a price point most associations will be unable to match. For $99, all NAMA members can receive 12 hours of education from its 2014 NAMA OneShow—whether or not they attended in person.

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A Global Satisfaction Index for Measuring Local Member Engagement & Relevance

GlowGlobally

To begin 2014, we are featuring a new MCI white paper authored by Nikki Walker, MCI’s Vice President for its global association management and consulting practice, based in Dubai, UAE. Have you ever wondered how your association’s brand is perceived specifically by the international community?