Build Your Customer Journey Map With 7 Community Touchpoints
Higher Logic
AUGUST 29, 2019
For many software as a service (SaaS) companies, the delight phase is shared across multiple teams. For many software products in the business-to-business (B2B) SaaS world, getting started can take months. One company employing this strategy is Jama Software. Streamline Customer Onboarding. Proactively Address Problems.
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