Reid All About it

OCTOBER 20, 2017

I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. I’ll be happy to feature it as long as it’s not too product-centric. Justin McHeffey, Product Marketing Manager, ReadyTalk. SURGE 2017.

DC 150

DC Washington Social Media Tools 150

Reid All About it

JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Newsletter Price Technology 195

Association Success

OCTOBER 10, 2017

Low engagement members are still important to the functioning of the association, so respect these members’ boundaries while ensuring that this type of member experience has a wide reach. Thoughtful awareness of these various member experiences led to the development of long-term relationships with the association.

Member Engagement 76

Member Engagement Member Experience Innovation Examples 76

Nimble AMS

OCTOBER 2, 2019

You can’t deliver a great member experience without great staff. For example, Nimble AMS is built on the Salesforce platform partly because Salesforce makes product training fun and easy. For effective member engagement, offering a great mobile experience is simply a must-do these days. percent from 2017.

Software 60

Software Association Management Certificate Recruiting 60

Nimble AMS

OCTOBER 2, 2019

You can’t deliver a great member experience without great staff. For example, Nimble AMS is built on the Salesforce platform partly because Salesforce makes product training fun and easy. For effective member engagement, offering a great mobile experience is simply a must-do these days. percent from 2017.

Software 60

Software Association Management Certificate Recruiting 60

Reid All About it

FEBRUARY 24, 2017

I’ll be happy to feature it as long as it’s not too product-centric. Members are requesting more mobile, nimble, personalized, and efficient engagements, similar to the experiences they have with the likes of Amazon and Netflix. – The Future of Event Technology: 2017 Trend Watch. Tue 2/28 at 1 p.m. 1 CMP credit.

DC 153

DC Washington Raleigh Social Media 153

Reid All About it

FEBRUARY 24, 2017

I’ll be happy to feature it as long as it’s not too product-centric. Members are requesting more mobile, nimble, personalized, and efficient engagements, similar to the experiences they have with the likes of Amazon and Netflix. – The Future of Event Technology: 2017 Trend Watch. Tue 2/28 at 1 p.m. 1 CMP credit.

DC 153

DC Washington Raleigh Social Media 153

Reid All About it

MAY 12, 2017

Even if your organization doesn’t currently use or plan to use technology to deliver learning products, and regardless of your size or budget, please take 10 minutes to contribute. I’ll be happy to feature it as long as it’s not too product-centric. Presenter: Whitney Johnson, expert on disruptive innovation and personal disruption.

Raleigh 150

Raleigh North Carolina Chicago Technology 150

Association Adviser

FEBRUARY 26, 2018

Matt explained to Association Adviser how he lives out ISACA’s core values of being “one,”accountable, dedicated, authentic and innovative to help its growing community of more than 160,000 professionals in 180 countries better serve their organizations at a time when their work has never been more important.

Boston 61

Boston California Iowa New Jersey 61

Reid All About it

JULY 19, 2019

WBT Systems looked into Depop and came back with some insight that could help associations attract Gen Z members and learners. I have a soft spot for vendor members. My first job in membership was with associate member programs, plus they’re my clients now. I’ll be happy to feature it as long as it’s not product-centric.

Arlington 34

Arlington DC Washington LMS 34