Fonteva

OCTOBER 18, 2022

Associations understand the importance of engagement and loyalty since member retention is of such critical importance. However, they also might lack a framework to measure and study the various factors that shape the member engagement and retention trends they experience. Understanding the CX Process.

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Spark Consulting

MAY 5, 2014

How one association unbundled some of its benefits and packaged them around “clusters of behavior” in its member engagement data. It was also vital during the planning process as NICSA tinkered with its options. They’ve graciously given me permission to reprint it below: By Joe Rominiecki / Apr 30, 2014 .

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Associations Now

APRIL 30, 2014

How one association unbundled some of its benefits and packaged them around “clusters of behavior” in its member engagement data. It was also vital during the planning process as NICSA tinkered with its options. The winter of 2014 brought a lot of cold weather and snow to much of the United States.

Philadelphia 40

Philadelphia Discount Analysis United States 40