article thumbnail

How to Give Your Customer Success Team Superpowers

Higher Logic

With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time. Obviously, burnt-out customer success teams digging through disparate data sources and patching resources together for customers isn’t the ideal. Ask for product updates.

Team 174
article thumbnail

Association Brain Food Weekly: 6.19.20

Reid All About it

The weekly list of free educational events and resources for the association community… Inclusion advice. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. I’ll be happy to feature it as long as it’s not too product-centric. Inclusion strategy. Sigal Samuel, Vox ). Imagine bliss. Explore.org ). 1 CAE credit.

Video 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Talk to your committee (kitchen cabinet, members who get it, members you want an excuse to talk to) and see what they think of this idea. • What would they do if they took a PD Day during the holiday break? • How could you make that easier for them? • Could they help you gather some resources?

Hawaii 52
article thumbnail

Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Talk to your committee (kitchen cabinet, members who get it, members you want an excuse to talk to) and see what they think of this idea. • What would they do if they took a PD Day during the holiday break? • How could you make that easier for them? • Could they help you gather some resources?

Hawaii 40