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What is Customer Experience (CX)? Crash Course

Fonteva

CX is a relatively new field of business strategies that all types of organizations can use to ensure their customers, clients, or members have their voices heard and problems addressed. Chances are that your association likely already has a membership engagement strategy in place. What are the benefits of an intentional CX strategy?

Course 52
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Association Brain Food: 6.24.22

Reid All About it

A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Learn negotiation strategies and tips that work to get what you really want. Maria Grasso, Senior Vice President, Convention Division, Philadelphia Convention & Visitors Bureau.

Video 39
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111 Intriguing Chats for 2011

ChatterBachs

8of12 - August Jackson; Sterling, Virginia; Competitive Intelligence and Strategy Professional, Tech Pundit and Bad Speller at Verizon. BrettRelander - Brett Relander; Dallas, Texas; I work with small to medium sized businesses & corporate brands to develop measurable digital & social media strategies. We teach it. We coach it.