Introducing the 2020 Community Movers + Shakers
Higher Logic
JANUARY 27, 2020
With a community of over 5 million users worldwide, Shana has worked to launch and grow a community composed of online communities, in-person events, social media, content creation, email marketing, and customer support. The community has become a powerful support tool for the company, already deflecting up to 28% of support tickets.
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