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CXPA Elevates the Customer Experience with Community

Higher Logic

It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the member experience and offer a more cohesive space for learning and expanding the field. Added over 1,200 new members in the last six months.

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Why Building Teams Doesn’t Always Result in Teamwork

Associations Now

“Teams discover that the constant entrance and exit of members weakens group cohesion and identity, making it harder to build trust and resolve issues,” they write. Individual employees pay a big price as well. They often experience stress, fatigue, and burnout as they struggle to manage their time and engagement across projects.”.

Team 89
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Social Media Roundup: Thinking About Tiered Membership

Associations Now

Interesting membership pricing thoughts for associations [link] by @MemberWise on @XYZUniversity #AssnChat ASAE. — Amanda Kaiser (@SmoothThePath) February 12, 2014. There are levels to this: There’s no problem with having membership rates that vary depending on what your members request. Motives to Membership.