2017 Innovation Member Experience Process 
Reid All About it
JUNE 23, 2023
WBT Systems goes over some ChatGPT basics, brings up some concerns—like why you shouldn’t rely upon it to do all your work, and explains how association professionals, including education teams, are using ChatGPT to save time and jump-start the creative process. Renew: Is Your Member Renewal Journey Magical or Miserable? Our AI future.
Higher Logic
OCTOBER 30, 2018
The new community platform introduced innovative collaboration capabilities, enhanced overall user experience, and provided scalability to support the rapid membership growth. JB: The entire implementation process was smooth. HL: How does TechZen feed into your product management process?
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Reid All About it
NOVEMBER 30, 2018
The 2017 Tax Act added a new incentive for investors to fund projects and activities in low-income communities. 2018 has been a year of innovation and evolution, especially in the world of event technology, but have these new advancements proven effective for live experiences? Markell Williams, User Experience Architect.
Reid All About it
AUGUST 25, 2017
Tue 8/29 at 12 p.m.* – Driving an Innovation Strategy. Associations must innovate or become obsolete. Explore how an orchestrated strategy that concentrates on how informed leadership, streamlined processes, future facing technology, and concierge service can accelerate your movement along the innovation spectrum.
Reid All About it
JANUARY 21, 2022
Learn more about the application process, including tips for a successful submission and insider knowledge about what the judges seek, during a 1/28 webinar—details below. The member experience. MemberSuite suggests how to reevaluate the member experience and apply what you learn. Sticky learning. Event trends.
Reid All About it
OCTOBER 20, 2017
I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. and how to get the right statistics to prevent national and chapter level members from leaving. Enough negativity! Lunch provided. 1 CAE credit. 1 CAE credit.
Association Success
OCTOBER 10, 2017
Low engagement members are still important to the functioning of the association, so respect these members’ boundaries while ensuring that this type of member experience has a wide reach. Thoughtful awareness of these various member experiences led to the development of long-term relationships with the association.
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