Ungrated

DECEMBER 7, 2023

Balancing the well-being of the community and that of an individual resident can be very challenging, especially given the lack of tools available to most communities. Since liability is always a concern, board members and managers must avoid taking on duties for which they are not qualified or insured. Collins, Esq.

Philadelphia 56

Philadelphia Committee Tools Organization 56

Fonteva

OCTOBER 18, 2022

To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook. Understanding the CX Process Ways to Manage and Improve Your CX Applying CX Principles to Memberships. What are the benefits of an intentional CX strategy?

Course 52

Course Survey Software Philadelphia 52

Ungrated

NOVEMBER 30, 2023

Cindy Simpson, CMCA, AMS, PCAM, a manager with Associa Mid-Atlantic, has seen this demographic shift firsthand. Simpson is a manager of 55-and-older communities in the suburbs of Philadelphia. It can be a useful planning tool in determining what services or physical modifications are appropriate to offer. Collins, Esq.

Philadelphia 75

Philadelphia How To Committee Team 75