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How to Give Your Customer Success Team Superpowers

Higher Logic

Through HUG, our customers can connect on a regular basis, ask about community management best practices, or: Ask questions about our product. Ask for product updates. Sally starts telling them about how this happened to her at her last company, and how she used your product to turn the situation around. Create a knowledge base.

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Association Brain Food Weekly: 6.19.20

Reid All About it

If your association wants to create a more inclusive association, you must identify and remove the barriers standing in the way of a member’s desire to volunteer or serve in leadership , says MemberSuite. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. I’ll be happy to feature it as long as it’s not too product-centric.

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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Look at your online learning content, webinars, conference recordings, leadership training content (both association and chapter), lobbying day materials, and anything else that’s educational in nature. Market a webinar series, mini-course, or series of modules leading to a digital badge. Make another list for hour-long content.

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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Look at your online learning content, webinars, conference recordings, leadership training content (both association and chapter), lobbying day materials, and anything else that’s educational in nature. Market a webinar series, mini-course, or series of modules leading to a digital badge. Make another list for hour-long content.

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3 New Year’s Rituals for Nonprofits That Can Boost Professional Success

Beth Kanter

I had a fantastic break, including a family vacation in Hawaii, walking, hiking, quiet, and reflection. For 2017, we be launching an online site that includes the content and facilitator guides so that any nonprofit or trainer can provide leadership development for emerging nonprofit leaders. How about you?