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How to Give Your Customer Success Team Superpowers

Higher Logic

For example, meet Customers Jill, Joe, and Sally: Jill posts in the community that leadership is really breathing down her neck to get better numbers this year, and Customer Joe totally gets where she’s coming from. They’re trying to scale their tasks as quickly as your revenue and customer base are growing.

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Association Brain Food Weekly: 6.19.20

Reid All About it

If your association wants to create a more inclusive association, you must identify and remove the barriers standing in the way of a member’s desire to volunteer or serve in leadership , says MemberSuite. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. They explain how communication plays a huge role in that effort.

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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Look at your online learning content, webinars, conference recordings, leadership training content (both association and chapter), lobbying day materials, and anything else that’s educational in nature. Market a webinar series, mini-course, or series of modules leading to a digital badge. Make another list for hour-long content.

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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Look at your online learning content, webinars, conference recordings, leadership training content (both association and chapter), lobbying day materials, and anything else that’s educational in nature. Market a webinar series, mini-course, or series of modules leading to a digital badge. Make another list for hour-long content.

Hawaii 40
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3 New Year’s Rituals for Nonprofits That Can Boost Professional Success

Beth Kanter

I had a fantastic break, including a family vacation in Hawaii, walking, hiking, quiet, and reflection. For 2017, we be launching an online site that includes the content and facilitator guides so that any nonprofit or trainer can provide leadership development for emerging nonprofit leaders. How about you?

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13 best association blogs of 2013

SCD Group

The instructor shared a “3-step process” for driving with our eyes: Look at the road just in front of you look up high to see the road way out ahead of you look in the review mirror to see what is coming behind you These three rules are pretty good for association leadership. #7 are well thought out. #8 They’re doing it live in real time!

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