Associations Now

NOVEMBER 29, 2018

“After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” said Chrissy Jones, AICPA’s lead manager of communications and member engagement.

San Diego 105

San Diego Conference FAQ Social Media 105

Associations Now

AUGUST 7, 2018

But more recently, Doyle says, companies in other sectors and cities have come on board, diversifying the association’s member community. A lot of these innovations are coming out of startups, so we really had to refocus on members. We’re aiming to engage new members early on.”. Expanded meeting experiences.

San Diego 63

San Diego Boston Austin Detroit 63

Reid All About it

MARCH 26, 2021

Ultimate Member Engagement: The Power of Data-Driven Decision Making. Learn how to analyze and visualize your existing data, mine the right data to improve your member’s experience, execute winning member-facing strategies, and determine a successful ROI on your collection and analysis of member data. 1 CAE credit.

Innovation 259

Innovation San Diego LMS Strategy 259

Reid All About it

JANUARY 17, 2020

Joe Buehrle, vice president of organizational planning for Social Advocates for Youth, San Diego. Mentoring Programs – The Secret to Member Engagement. Johanna Hernandez, administrator in the Office of Innovation & Strategy at the office of the city manager, Tucson, Arizona. Wed 1/22 at 12 p.m.

Arlington 243

Arlington San Diego San Francisco DC 243

Reid All About it

APRIL 9, 2021

Carl Winston, Director of the Payne School of Hospitality at San Diego State. From renewed focus to the launch of ‘must-have’ member benefits and team-building strategies, learn how five associations are managing change and keeping their members engaged. More info/register. Host: Smart Meetings.

San Diego 370

San Diego Revenue Strategy Content 370

Reid All About it

FEBRUARY 5, 2021

Carl Winston, Director of the Payne School of Hospitality at San Diego State. Reggie Henry, CAE, Chief Information and Engagement Officer, ASAE. Learn pricing strategies, risk management tips and how to embrace change for the better. More info/register. Host: Smart Meetings. Presenters: Heather Mason, CEO of Caspian Agency.

San Diego 370

San Diego Price Strategy Education 370

Reid All About it

MAY 29, 2020

Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. More info/register – fee for MPI non-members. More info/register.

San Diego 259

San Diego Strategy North Carolina Conference 259