Nimble AMS

JUNE 15, 2022

You can learn more about the industry by listening to both your staff and members. Association staff have routine contact with members and will likely understand the member experience better than you. Plan to have ongoing meetings with staff to gain insight into the issues members are facing.

Leadership 99

Leadership How To Survey Member Experience 99

Reid All About it

MAY 14, 2021

Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia). This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. Mon 5/17 at 1 p.m.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

MAY 5, 2023

Episodes are published Monday mornings in both audio and video format on most podcast services. Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. CMP credit. More info/register. Host: MPI Wed 5/9 at 11 a.m.

Chicago 205

Chicago Education Certificate Revenue 205

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Mon 2/14 at 1 p.m.

Content 39

Content Strategy Technology Analysis 39

MemberClicks

OCTOBER 23, 2023

If you’re using trade association membership software, for instance, factor in those costs as they directly contribute to the member experience. Consider all the exclusive resources, networking opportunities, training sessions, and other benefits that members gain access to.

How To 52

How To FAQ Software Florida 52