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Three Data-Informed Strategies for Better Member Engagement

Association Analytics

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

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Membership Certificates: Templates and Distribution Tips

MemberClicks

Acknowledging them via dedicated member appreciation efforts can help communicate that your organization recognizes their participation. And one way to demonstrate your appreciation is with a personalized membership certificate. What is a membership certificate? A membership certificate is more than a piece of paper.

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Why your association should understand the differences between AMS and CRM software

Nimble AMS

If your organization wants to improve staff processes, enhance the member experience, and boost your ROI, choosing an AMS will give you a competitive edge. Reduce membership lapses by leveraging past member data to predict if a member is unlikely to renew, and then intervene before losing the membership.

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How Associations Can Improve The Member Experience Through Technology

Nimble AMS

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business.

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Building Buy-In for an Online Community at Your Association

Higher Logic

An online community opens a window into your members’ interests, wants, needs, and pain points. Their discussions, the resources they download, and the feedback they give you are all crucial to building your member personas. Looking to personalize and target your email communications strategy to different member segments?

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How to use your learning management system (LMS) to generate non-dues revenue

Freestone

The latest Community Brands research found that just 36% of associations rely on their continuing education programs to drive non-dues revenue. However, 51% of association members identified training opportunities and certifications and credentials as their top member benefits.

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How Associations Are Using Community to Support Their Members During COVID-19

Higher Logic

While they're there, they're posting more discussions (posts were up 48%) and engaging with content (library views saw a 100% increase and library downloads went up 122% since February). Welcoming the Whole Industry to the Community. Note: We see associations go both ways with keeping communities open or making them private.

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