Higher Logic

NOVEMBER 10, 2016

Our support was really a communications black box,” said Bruffey. We had little or no direct communication with our users, and many of them felt they were being left to fend for themselves.”. In early 2015, Protech Associates Director of Customer Care Matt Bruffey recognized the need to improve the customer support experience.

Library 180

Library Maryland Project Software 180

Association 141+

FEBRUARY 6, 2014

Negotiation: For the welcome stream to be effective, it is important to prioritize what communications members receive shortly after joining. This is a unique time when they haven’t yet start to receive the range of communications that the organization emails and when there is a higher likelihood of getting their attention.

Certificate 40

Certificate Course Content Sample 40

AssociationChat

JUNE 28, 2020

Digital Mirage” Online Music Festival (source: Morning Brew Newsletter) March 31, 2020 – DIGITAL MIRAGE brings together the electronic music world for a weekend online, featuring sets some of the most talented artists from all parts of the internet. Penn) March 27, 2020 – SUBSCRIBE TO HIS NEWSLETTER! Spoiler alert: everywhere.”.

United States 59

United States New York Conference Seattle 59

AssociationChat

APRIL 15, 2020

Digital Mirage” Online Music Festival (source: Morning Brew Newsletter) March 31, 2020 – DIGITAL MIRAGE brings together the electronic music world for a weekend online, featuring sets some of the most talented artists from all parts of the internet. Penn) March 27, 2020 – SUBSCRIBE TO HIS NEWSLETTER! Spoiler alert: everywhere.”.

United States 52

United States New York Conference Seattle 52