Higher Logic

MAY 23, 2019

In the past, association onboarding processes were about time, effort, and energy—all in high demand and short supply for any member-facing department. Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. Map Existing Processes. Nurture Further Engagement.

How To 226

How To Process Tips Tools 226

YourMembership

FEBRUARY 20, 2015

According to the Harvard Business Review three factors affect what an organization can and cannot do: its resources, its processes, and its values. Improve their processes, enabling them to be more efficient in their daily work. Improve their processes, enabling them to be more efficient in their daily work. Member Engagement.

Software 150

Software Technology Member Engagement Products 150

Higher Logic

SEPTEMBER 15, 2016

It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the member experience and offer a more cohesive space for learning and expanding the field. Added over 1,200 new members in the last six months.

Certificate 120

Certificate Texas Resources Member Experience 120

Association Adviser

OCTOBER 13, 2016

The logical take-away from that statistic would be to reduce the amount of information sent to members, but associations reported they communicate more frequently , touching members four more times per month (on average 30 times) than in 2015. This struggle may be related to lack of measuring and recording reader engagement.

Communications 60

Communications Revenue Social Media Survey 60