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How to Give Your Customer Success Team Superpowers

Higher Logic

Is your customer success team burnt out? With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time. But how can you get past these roadblocks to activate your customer success team’s success? How about stressed?

Team 174
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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Talk to your committee (kitchen cabinet, members who get it, members you want an excuse to talk to) and see what they think of this idea. • What would they do if they took a PD Day during the holiday break? • How could you make that easier for them? • Could they help you gather some resources? Make another list for hour-long content.

Hawaii 52
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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Talk to your committee (kitchen cabinet, members who get it, members you want an excuse to talk to) and see what they think of this idea. • What would they do if they took a PD Day during the holiday break? • How could you make that easier for them? • Could they help you gather some resources? Make another list for hour-long content.

Hawaii 40
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NASBP’s Legislative Efforts ‘Bond’ Education With Action to Influence Policy

Association Adviser

This month, we talked with Mark McCallum , Chief Executive Officer of the National Association of Surety Bond Producers, the association of and resource for firms employing surety bond producers and allied professionals. (If AA: What advocacy resources do you and your fellow staff create and curate for your membership?