Smooth The Path

JULY 26, 2018

One of the core staff values would be to be intensely member-focused. We would talk with members often, conduct listening tours, and interview them. We would use all the member insights we gain to develop our member communications, set our strategy, and create an innovation plan. What would you do?

Innovation 74

Innovation Member Insights Member Experience Recruiting 74

Reid All About it

MAY 14, 2021

The team at Event Farm has been hosting a series of webinars about the safe return to in-person events. Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. Event safety. More info/register. Host: Tasio.

St. Louis 341

St. Louis Technology Strategy Conference 341

Association Analytics

FEBRUARY 14, 2022

Member engagement – you can identify what products and services your members are interacting with to help increase engagement. Loyalty – data can help you understand behavior that drives the most loyalty amongst your members. Communicate to leadership and staff in their language.

How To 169

How To Case Study Cost Revenue 169

Reid All About it

APRIL 16, 2021

Associations are feeling the push to adopt a data-driven culture, but leaders and teams with small budgets, small staff sizes, or other resource limitations may feel challenged to gather the data and other evidence they need. How Your Community Can Turn 1 Event into 365-Day Engagement. Fri 4/16 at 2 p.m. – More info/register.

Revenue 363

Revenue Strategy Team Content 363

Reid All About it

JUNE 11, 2021

Learn about building your association’s relationship with visitors, members, volunteers, donors, communities and students; member engagement; membership marketing implementation; and connecting your association’s brand with your audience. Presenters: Ali Niroo, CNSG Founding Member CNSG, An AppSmart Company.

Certificate 322

Certificate Technology Communications Revenue 322

Reid All About it

MARCH 22, 2019

They suggest working with your chapters on an onboarding plan that helps you learn about new members’ needs, introduce them to the chapter and association, and guide them onto the most relevant membership path. Dan Hickey at DelCor describes the seven steps your association should take when building a technology project team.

Arlington 170

Arlington DC Washington LMS 170

Higher Logic

NOVEMBER 19, 2015

The community’s success hinged on everyone at NSBE getting involved – the team even required every staff member to moderate the community for one day, to better understand the community’s inner workings and how important it was as a member benefit. Growth matters: five member engagement hacks.

Social Media 120

Social Media FAQ Boston Content 120