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What is Customer Experience (CX)? Crash Course

Fonteva

To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook. Even if the term CX is new to your organization, know that the principles are not. What is CX? What are the benefits of an intentional CX strategy? Improve retention.

Course 52
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Gaming the System

Idea Architects

Doubt that gaming is becoming a core marketing strategy? This New York Times article about the Army Experience Center in Philadelphia might challenge your mindset. Gaming is not a new tool in the military's recruitment approach. By concentrating resources in one venue, recruiters can offer a more compelling experience.

System 60
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6 Fundraising Platforms That Have Disrupted Charitable Giving Forever

Beth Kanter

Why Facebook is a Fundraising Game Changer: John Haydon, blogger and author of Facebook Marketing for Dummies , believes that without Facebook pushing the limits of how people use social media, fundraising wouldn’t be as social. Online tools like Causecast are exploding in popularity,” said Chris. Disruptor: Facebook.

Project 28
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5 Types of People Who Need Nonprofit Fundraising Training

Achieve

Every fundraiser needs an education in the basic principles that apply to all fundraising efforts as well as an overview of the possible tools they could use. As board members, they have a fiduciary responsibility for the organization. as they function as ambassadors for your organization. Program staff.

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Coronavirus Updates for Association and Events Professionals – What You Need to Know

AssociationChat

They also talk about the impact of the global health situation on the Association market and how technology can help the industry become more sustainable in the future. The financial markets are a bellwether, at least. The schedule for the games is key to preparing for the games,” Tokyo organizing committee president Yoshiro Mori said.

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Daily #COVID19 Updates for Association and Events Professionals – What You Need to Know

AssociationChat

They also talk about the impact of the global health situation on the Association market and how technology can help the industry become more sustainable in the future. The financial markets are a bellwether, at least. The schedule for the games is key to preparing for the games,” Tokyo organizing committee president Yoshiro Mori said.