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Top Ten Data Challenges (And Solutions) for Associations

Association Analytics

You turn to them for help because you know something is amiss, but you might not know where to start or have a frame of reference for how to come up with a solution. Provide context you can refer back to. Provide training opportunities for employees and review your taxonomy from time to time to update any new processes.

Team 319
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SaaS Customer Onboarding: A 3-Step Guide for Streamlined Success

Higher Logic

Customer onboarding usually crosses interdepartmental lines – your new customer could interact with anyone from sales, marketing, implementation, support, and success. Going through that process with the key onboarding stakeholders can help you visualize where onboarding fits into the entire customer experience.

Software 159
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A New Way to Conduct Focus Groups

Membership Marketing

We refer to these as a Bulletin Board Focus Group (BBFG). Using this method an association’s members are invited to apply via email where the process is explained, and the dates of the group are provided. Login information, along with how the process will work, is shared with those selected.

Process 59
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Data Hygiene: Why Bother?

Association Adviser

2 : information in digital form that can be transmitted or processed. 3 : information output by a sensing device or organ that includes both useful and irrelevant or redundant information and must be processed to be meaningful. Source: Merriam-Webster. Why should you care about having clean, usable data?

Report 61
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Lawsuit : Off Stage

Off Stage

The charges: misuse of funds and tampering with the election process. Then, keep records of these events in a place where they can be accessed and referred to, if needed. Take no liberties with election processes. Create a process where every ballot is accounted for, and an independent entity counts the votes. . •

Review 40
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Retired Members: Tough to Serve, Too Many to Ignore

Associations Now

It is a seemingly open question, one discussed often in ASAE’s Collaborate community forum : see here , here , here , here , here , here , and here [ASAE member login required]. This is, of course, the same due diligence you’d put forth to serve any particular market segment. Which brings us to: Do the Math.

Sample 40
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2011: The Opportunity : Off Stage

Off Stage

The process has been slow: During the 32nd International Public ICANN Meeting in Paris in 2008, ICANN started a new process of TLD naming policy to take a "significant step forward on the introduction of new generic top-level domains." It’s a unique opportunity to adopt and maintain an internet marketing brand.

Process 40