Associations Now

NOVEMBER 29, 2018

It was a surprisingly quick and easy way to interact with their customer service team—and much better than being on hold forever. Associations have started to get into the chatbot game as well , particularly when it comes to improving their member service function.

San Diego 105

San Diego Conference FAQ Social Media 105

Reid All About it

JANUARY 17, 2020

Four Gates to Peak Team Performance. Recent discoveries in neuroscience illuminate what differentiates high-performing teams from the rest. Learn how safety, inclusion, purpose, and belonging create the necessary conditions for true collaboration and team excellence. Mentoring Programs – The Secret to Member Engagement.

Arlington 243

Arlington San Diego San Francisco DC 243

Associations Now

AUGUST 7, 2018

Declining membership naturally causes sleepless nights for association CEOs and membership teams, and finding solutions to that challenge is critical for survival. But more recently, Doyle says, companies in other sectors and cities have come on board, diversifying the association’s member community. Expanded meeting experiences.

San Diego 63

San Diego Boston Austin Detroit 63

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APRIL 9, 2021

Carl Winston, Director of the Payne School of Hospitality at San Diego State. From renewed focus to the launch of ‘must-have’ member benefits and team-building strategies, learn how five associations are managing change and keeping their members engaged. More info/register. Host: Smart Meetings.

San Diego 370

San Diego Revenue Strategy Content 370

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MARCH 26, 2021

Ultimate Member Engagement: The Power of Data-Driven Decision Making. Learn how to analyze and visualize your existing data, mine the right data to improve your member’s experience, execute winning member-facing strategies, and determine a successful ROI on your collection and analysis of member data. 1 CAE credit.

Innovation 259

Innovation San Diego LMS Strategy 259

Reid All About it

FEBRUARY 5, 2021

Carl Winston, Director of the Payne School of Hospitality at San Diego State. Reggie Henry, CAE, Chief Information and Engagement Officer, ASAE. Guest: Dr. Michael Tatonetti, CAE, CPP of The Michael Tatonetti Team. Learn pricing strategies, risk management tips and how to embrace change for the better. More info/register.

San Diego 370

San Diego Price Strategy Education 370