Remove Organization Remove Philadelphia Remove Process Remove Strategy
article thumbnail

How to Reset Your Board Diversity Efforts

Associations Now

Hope isn’t a strategy, as they say, but it can sometimes seem that way when it comes to board diversity. One reason for that may be that organizations’ efforts to diversify their boards have been more reactive than intentional, and more interested in optics than truly diverse leadership. Expertise matters, of course.

article thumbnail

What is Customer Experience (CX)? Crash Course

Fonteva

To better understand the root reasons why members join and stay with your organization, associations should take lessons from the customer experience (CX) playbook. Understanding the CX Process Ways to Manage and Improve Your CX Applying CX Principles to Memberships. What are the benefits of an intentional CX strategy?

Course 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Strategic Training Matters for Capacity Building

Leading Learning

The point is, there’s no surefire way to build capacity in any organization through learn-as-you-go education. Every organization—business, nonprofit, or government—has a heroic origin story. Consider why your organization is critical to its beneficiaries. What you need is systematic training for capacity building.

article thumbnail

Association Brain Food: 6.24.22

Reid All About it

They describe the steps to take in the planning process, for example, identifying your goals and defining your audience, and suggest other issues to consider before you dive in. The biggest mistakes organizations make with cybersecurity—and how to avoid them. Learn negotiation strategies and tips that work to get what you really want.

Video 39
article thumbnail

Thoughts and Readings on Collaboration, Innovation, and Engagement

ChatterBachs

More and more, organizations need to find ways to add value to the lives of their customers. We were talking about content management, content curation, content strategy, content marketing (you get the idea… content). ” Process keeps people in meetings and writing reports. Rather the perception is favorable.

article thumbnail

Executive Connections: "An Historic Vote for a Second Century.

Executive Connections

  The other said that when he presents his strategic plan on which tradeshows his organization should allocate funds for exhibiting, he never uses Special Libraries Association, but rather “a business information show.”   There have been questions about the research and the process for choosing a name.

Library 40
article thumbnail

6 Fundraising Platforms That Have Disrupted Charitable Giving Forever

Beth Kanter

I could tell they were passionate, fired-up people who had great ideas for strategies and projects to help kids learn better,” said Best in a 2014 interview in Fast Company. For example, a ten dollar donation gives you a chance to be on the set of the comedy series It’s Always Sunny in Philadelphia.

Project 28