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Bringing Credibility to the Conversation: Katie Butler, IIABA

Association Adviser

Our featured professional this month is Katie Butler, vice president of communications for the Independent Insurance Agents & Brokers of America (IIABA). Katie has served IIABA since 2003 and has helmed the communications department since communications since 2004. How did you come to work for an association?

Video 60
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Jeffrey Cufaude, Idea Architects: Leadership Limerick: Time for.

Idea Architects

Any virtual event might also benefit from an in-person option, and any face-to-face meeting should explore how to incorporate virtual participation. As Harvard economist Ed Glaeser notes, "Communications technology and face-to-face interactions are complements like salt and pepper rather than substitutes like butter and margarine.”

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Jeffrey Cufaude, Idea Architects: Instead of Training, Try Talking

Idea Architects

The proposed work involves having a consultant do individual interviews and offer recommendations, lead some training on interpersonal communication, and maybe provide some ongoing process consultation. Oct 2003 (1). Sep 2003 (2). Aug 2003 (1). May 2003 (2). Apr 2003 (1). Mar 2003 (1). Feb 2003 (3).

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Why The Structure You're Staffing is Stifling Progress

Idea Architects

And because the volunteers currently in leadership positions have to manage the existing programs, communications, and other efforts, they struggle to also reinvent their officer structure and put new systems in place to manage a larger network of help. Oct 2003 (1). Sep 2003 (2). Aug 2003 (1). May 2003 (2).

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Jeffrey Cufaude, Idea Architects: Facilitation Friday #17: Reminders.

Idea Architects

Many people think of event prep in terms of before, during, and after. Communicate with participants: socialization and orientation to session. Oct 2003 (1). Sep 2003 (2). Aug 2003 (1). May 2003 (2). Apr 2003 (1). Mar 2003 (1). Feb 2003 (3). Jan 2003 (2). Its not just for Santa.

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Jeffrey Cufaude, Idea Architects: Leadership Limerick: The Whole.

Idea Architects

Sometimes its a matter of different communication styles (think Myers-Briggs or DiSC); sometimes it is assuming people connect the dots on their own more than might be the case. Oct 2003 (1). Sep 2003 (2). Aug 2003 (1). May 2003 (2). Apr 2003 (1). Mar 2003 (1). Feb 2003 (3). Jan 2003 (2).

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Jeffrey Cufaude, Idea Architects: To Earn More Trust, Be More.

Idea Architects

Frequency, timeliness, and forthrightness of communication: Do you freely share information with others and operate in the spirit of transparency or do you selectively disclose what you know, brokering information as a source of power and control? Oct 2003 (1). Sep 2003 (2). Aug 2003 (1). May 2003 (2).