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SXSW is here! Association Weekly Wrap-Up for March 8th!

YourMembership

What makes the Facebooks, Amazons and Starbucks of the world become the first resource people turn to when they think of communicating, shopping or meeting a friend over a cup of coffee? According to a recent study, CEO social engagement at some of the world’s largest companies has almost doubled since 2010. 9) Unplugged: Got Social?

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How Much Is Too Much for a Membership Dues Increase?

Associations Now

Before Connor joined NACDL in 2010, dues increased sporadically and noticeably, usually in the 10 to 15 percent range. Communicate Member Value. NACDL’s success came partly from a strategy that emphasized individual member value and responsiveness. The new dues model is a big success story for NADCL.

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Leadership Limerick: Putting a Price on Value

Idea Architects

Every Monday, I offer a leadership limerick, highlighting an idea or strategy about effective leadership in limerick form. As Marco Bertini and Luc Wathieu note in their May 2010 Harvard Business Review article entitled "How to Stop Customers from Fixating on Price," there is indeed a cost to be associated with free.

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Association Subculture: Associations Are the 99%

Association Subculture

Nobody needs your 10% Hertz rental car discount. I'd love a 30% Hertz discount though. Shelly’s favorite words are change, vision, strategy, tactics, learning, teaching and Lord of the Rings. communications. (4). community. (3). strategy. (5). ► 2010. (24). Customer service.

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A Few Ideas to Score More Member Loyalty

Associations Now

Last month, Knowledge@Wharton shared GameStop’s story after Eric Oria, senior director of marketing strategy at GameStop, spoke at the second annual Customer Centricty Summit in San Francisco. GameStop launched PowerUp in 2010. Before that, its predecessor loyalty program, even with 1.9 Personalize everywhere.

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25+ Member Newsletter Tips and Ideas for Better Campaigns

MemberClicks

While email has been around for decades, it’s still one of the most effective communication channels, even compared to new technologies (we’re looking at you, social media). In this email, Charity Water created a beautiful timeline that explains the history of their work in Rwanda since 2010. Promote any fundraising opportunities.

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25+ Member Newsletter Tips and Ideas for Better Campaigns

MemberClicks

While email has been around for decades, it’s still one of the most effective communication channels, even compared to new technologies (we’re looking at you, social media). In this email, Charity Water created a beautiful timeline that explains the history of their work in Rwanda since 2010. Promote any fundraising opportunities.