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Turn Your Harshest Critics Into Your Biggest Supporters

Associations Now

While associations may want to hide from negative feedback related to their events, confronting it and responding creatively can turn dissatisfied attendees into die-hard conference supporters. I’ve blogged a few times about how associations can best respond to negative attendee feedback.

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How 1 association booted bureaucracy and started making decisions

Association Success

Peeling back the layers on how to undo that structure is what led Moss to first sharing his story with AssociationSuccess.org. At the time, he authored an essay for the site that detailed his approach to ending, as he called it, “a slow response rate to market and member needs.” . We felt that it was choking our ability to be innovative. …

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Membership Marketing Blog: Solutions to a Declining Membership

Membership Marketing

Membership Marketing Blog. Whether you are an association professional or a relationship marketer, join the discussion on the Membership Marketing Blog and share your ideas and counsel. During this time, I have noticed that organizations tend to react to membership declines with two types of responses. Speaking Engagements.

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Creating A Culture of Continuous Improvement Based On Data

Beth Kanter

I’m always on the look out for useful and thought provoking resources on how nonprofits can use data to make better decisions that lead to greater impact. This section of the report covers new ways of thinking about organizational culture based in continuous improvement based on feedback. The term means learning culture.

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