Remove Cost Remove eBook Remove Leadership Remove Revenue
article thumbnail

Online Communities in 2020: 28 Key Facts + Statistics to Know

Higher Logic

We'll look at stats in each of these categories: Online Community Costs and Return on Investment (ROI). Online Community Costs and Return on Investment (ROI). As communities age, the cost per member decreases dramatically – dropping significantly after year three. Check out the eBook below for tips. Lower support costs.

Analysis 272
article thumbnail

Building Buy-In for an Online Community at Your Association

Higher Logic

Instead, you need to align your new online community with the mission and priorities of your association's leadership. Your organization needs to bring in new members to meet revenue goals, and often, this includes increasing the young member base. Growing Non-Dues Revenue. New Member Acquisition. Be the industry leader.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Situations Where Customer Communities Improve Customer Experience

Higher Logic

When executed with proper planning and resources, a customer community can have a tangible impact on key business performance indicators, including ticket deflection, revenue generation, and customer satisfaction. Improve (decrease) support costs by 32.9% Download our eBook for more details: 3. year-over-year. Did you know?

eBook 194
article thumbnail

Just Another Association

Potomac Core

Associations who seek to grow or expand revenues need to be more than just another association. Having this connectivity is the critical ingredient to making your association durable and more able to grow revenue. If your association wants to grow revenues then it must shift its focus to an industry or profession perspective.

article thumbnail

When Do You Know Your Customers Want a Community?

Higher Logic

It’s no secret -- customer communities can reduce support costs by 50 percent, according to Gartner. Not only will it reduce your support costs, but it will also give members one more way to interact with you. Then look at how much time/money they all cost. You can also incorporate thought leadership into your advertising plan.

eBook 120
article thumbnail

13 Membership Drive Ideas for Events & More (Plus How to Run a Campaign!)

EventMobi: Association Events

Membership recruitment campaigns are most often run by associations, clubs, and nonprofits who want to broaden their reach and power up their dues-based revenue. A budget won’t just give you healthy restraints to work within, it’ll also make sure the cost of bringing on new members doesn’t end up canceling out the influx of new dues.

How To 130
article thumbnail

Breakthrough Associations

Potomac Core

Cost and revenue considerations also play important roles in the assessment process. Free eBook “Accelerating Strategic Member Engagement” is available upon request for all Association Executives at Potomac Core – Association Consulting. These strategic priorities are vetted by Association CEOs and their staff team.

eBook 100