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How to Give Your Customer Success Team Superpowers

Higher Logic

With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time. Obviously, burnt-out customer success teams digging through disparate data sources and patching resources together for customers isn’t the ideal. Power-Bestowal.

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Top Tips and Tricks From 2019 Membership Hacks

Associations Now

In the weekly Membership Hack column, we share small ways that associations save time, money, and resources while delivering value to members. It’s where I share time-, money-, and resource-saving ideas from associations that others can replicate. Here are some of our favorites from the past year. Competitive Spirit.

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Association Brain Food Weekly: 6.19.20

Reid All About it

The weekly list of free educational events and resources for the association community… Inclusion advice. Watch and listen to the surf of Ehukai Beach on Oahu, Hawaii. Hear tips to retain your existing membership dues and customer examples of increasing non-dues revenue during a crisis. Inclusion strategy. Imagine bliss.

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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Talk to your committee (kitchen cabinet, members who get it, members you want an excuse to talk to) and see what they think of this idea. • What would they do if they took a PD Day during the holiday break? • How could you make that easier for them? • Could they help you gather some resources? Make another list for hour-long content.

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Make a Plan Now for a Professional Development Day During the Holidays

.orgCommunity

Talk to your committee (kitchen cabinet, members who get it, members you want an excuse to talk to) and see what they think of this idea. • What would they do if they took a PD Day during the holiday break? • How could you make that easier for them? • Could they help you gather some resources? Make another list for hour-long content.

Hawaii 40
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NASBP’s Legislative Efforts ‘Bond’ Education With Action to Influence Policy

Association Adviser

This month, we talked with Mark McCallum , Chief Executive Officer of the National Association of Surety Bond Producers, the association of and resource for firms employing surety bond producers and allied professionals. (If AA: What advocacy resources do you and your fellow staff create and curate for your membership?

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Months Before 2020 Census Gets Underway, State Nonprofits Boost Campaigns

Associations Now

“With partners and friends who have been on the ground across the state for years, we will center communities and community leaders in getting the count out so they can receive the resources we all need to grow.”. Other states that have struggled with undercounting, like Hawaii, are receiving a lot of nonprofit support as well.